Latest In: Customer Experience

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1 in 4 American Adults Have a Disability — Does Your Site Give Them a Great Shopping Experience?

Digital accessibility is becoming a big topic in retail, and it’s easy to see why: one in four…

Features February 16
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CVS Announces $3 Billion Investment in Technology to ‘Improve the Consumer Experience’

CVS is planning major tech upgrades in the coming year. EVP and CFO Shawn Guertin announced estimated capital…

News February 14
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Supercharge Your 2022 Retail Strategy with Social 

Merchants using an ecommerce platform can easily implement social selling into their 2022 strategy. Over the last year,…

Executive Viewpoints February 14
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Non-Pharmacy Retailers Can Now Offer COVID PCR Tests to Customers

Non-pharmacy retailers can now offer COVID-19 testing under the U.S. Department of Health and Human Services’ (HHS) Increasing…

News February 10
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Sharon Leite Vitamin Shoppe Undercover Boss

Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Sharon Leite knows retail. Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership…

Features February 10
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Apple ‘Tap to Pay’ Expands Retailers’ Contactless Payment Options

Beginning later this year, U.S. retailers will be able to accept contactless customer payments on their Apple iPhones…

News February 9
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Pop-Ups Allow Luxury Brands to Get Just a Bit Funky

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional…

Features February 9
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These Four Ecommerce Design Trends Will Help Your Brand Innovate in 2022

As we are all aware, the pandemic drove most businesses online in order to survive. With that, the…

Executive Viewpoints February 9
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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and…

Executive Viewpoints February 9
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