How UrbanStems Leverages AI to Manage Peak-Season Customer Service
What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into…
Features May 13
Latest In: Customer Experience
Amazon to Launch Ireland Online Store in 2025
Amazon, which already has a significant physical presence in Ireland via the Dublin fulfillment center it opened in…
News May 10
Crocs Expands Shoe Takeback Program Nationwide
Following a successful 10-state pilot that kicked off in October 2023, Crocs has expanded its “Old Crocs, New…
News May 10
How Adore Me is Making Every Shopper a Lingerie Designer
Adore Me was an early adopter of generative AI, largely to support its marketing and creative functions. But…
News May 10
Vitamin Shoppe Launches New Telehealth Service, Zeroes in on Weight Loss Medications
The Vitamin Shoppe has introduced Whole Health Rx by The Vitamin Shoppe, a telehealth service that connects patients…
News May 9
Amazon May be Pulling Just Walk Out from its Stores, but Autonomous Retail is Booming in Other Arenas
This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous…
Features May 9
Accessible Retail: The Benefits of Making a Welcoming Website for Everyone
What do Beyoncé, Harvard University and Target have in common? Each has faced legal action over claims they…
Executive Viewpoints May 9
Goodwill Debuts Free E-Waste Recycling in 42 Pennsylvania Locations
Goodwill Keystone Area has partnered with Reworld to offer no-cost electronics recycling at its 42 stores and donation…
News May 8
Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy
Ecommerce sales are expected to hit $6.3 trillion in 2024 and continue to grow steadily through 2027, according…
Features May 8Top Stories
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