Latest In: Customer Experience

Global-e international ecommerce localization Victoria's Secret
Victoria's Secret France homepage.

Victoria’s Secret Beefs Up International Ecommerce Experience

Victoria’s Secret has teamed up with Global-e to enhance its international ecommerce experience, namely in Canada and leading European…

News December 18
adyen akeneo algolia Amplience Change management Clarks digital payments digital transformation Featured heritage retail Holiday ThinkTank (2025) Holiday ThinkTank: Omnichannel & Fulfillment (2025) mobile checkout newstore omnichannel order management Social Login unified commerce
Inside a modern Clarks store.

How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step

While many retailers are updating their tech these days, few are 200 years old like Clarks. But a…

Features December 18
Walmart Walmart Chile

Walmart Makes 5-Year, $1.3 Billion Investment in Chile Stores and Operations

Walmart will invest $1.3 billion in Chile, with plans to build 70 new stores across all formats and…

News December 17
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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply…

Executive Viewpoints December 17
customer service Featured Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) mobile tech omnichannel excellence tractor supply
Tractor Supply has made enhancements to its mobile app to create a more localized and personalized experience for both consumers and associates.

SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

A key aspect of Tractor Supply Company’s brand mission is providing legendary customer service. That means investing in…

Features December 16
business news growth strategies new store openings Penn District primark store expansion

Primark Plans 5 New Locations Following $90 Million U.S. Expansion

Primark plans to put even more time and money into its U.S. expansion in 2025. The apparel and…

News December 13
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Cracking the QR Code Quandary: The Right Way to Roll Out QR Codes for Retail

QR code creation has surged by over 200% in the past year. The retail industry in particular has…

Executive Viewpoints December 13
Featured Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) in-store experience loyalty program loyalty strategy Ollie's Bargain Outlet payment payment experience Sunbit

Ollie’s Elevates Loyalty Strategy with its Branded Credit Card

Ollie’s Bargain Outlet is focused on creating value. But even though it’s a discount retailer, it’s thinking not…

Features December 13
Perry Ellis syte

Perry Ellis Adopts Apparel-Specific Product Recommendation Solution

Men’s apparel retailer Perry Ellis has partnered with Syte, an AI-powered product recommendation engine that has been trained…

News December 12
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