Latest In: Consumer Trends
Customer Service is Personal, so Show Me the Love
Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from…
Executive Viewpoints May 27Federal Watchdog Institutes Consumer Protections for BNPL Purchases
The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL)…
News May 24How One Beauty Brand is Making Community-Powered Commerce a Reality
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and…
Features May 24Ebay Recommerce Report Finds that Buying Used is Becoming a Lifestyle Choice
Ebay, the OG of online resale, has released its fourth annual Recommerce Report highlighting what many of us…
News May 23Target Cuts Prices of 5,000 Items; Biden Calls on Other Companies to Follow Suit
Target will lower the everyday prices of approximately 5,000 frequently shopped items. Reduced prices already are in effect…
News May 22UPDATE: Party City to Reopen First 3 New-Format Stores
[Update as of May 21, 2024] Party City will hold re-opening celebrations at the first three stores featuring…
News May 21Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding
“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to…
Features May 21Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights
The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment,…
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