Latest In: Consumer Trends

CX Deloitte Jochem van der Veer journey management TheyDo

AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders

Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…

Executive Viewpoints April 4
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Why Store Closures Present Opportunity for Retail Real Estate

In the first quarter each year, announcements of store closings often fuel speculation about the state of physical…

Executive Viewpoints April 3
NRF

NRF Forecasts at Least $5.42 Trillion in 2025 Sales Despite Economic Queasiness

The National Retail Federation (NRF) is forecasting U.S. retail sales growth of 2.7% to 3.7% in 2025 compared…

News April 2
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Destination XL Debuts Trade-In Program and Discounts for Military and First Responders

Destination XL (DXL) has joined the numerous retailers encouraging customers to recycle their wardrobes with its Fit Exchange…

News April 2
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Matt Kaness, CEO of GoodwillFinds, with Accenture Song's Ndidi Oteh at Shoptalk 2025.

Why Clear, Well-Communicated Brand Values can Make — or Break — a Retail Business

“If your brand went away tomorrow, would anybody care?” It’s a scarily relevant question that many retailers are…

Features April 1
Featured Venus Fashion

AI’s Fashion Impact: From Product Design to On-Demand Manufacturing and Beyond

Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is…

Features March 28
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Retail executives took to the Shoptalk stage this week to discuss the current and future state of the industry.

Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…

Features March 27
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Pinterest Plans Coachella Pop-Up, Forecasts Festival Season Fashion Trends

Pinterest is marking the second year of its partnership with the Coachella Valley Music and Arts Festival with…

News March 25
Featured IHL Group JCPenney Jiffy Lube Kmart Midas Montgomery Ward oms People's Drugstore Sam's Club Sears

As POS Disperses Around the Store, Cloud and Edge Computing Gain Prominence

The basic service that a point-of-sale (POS) device provides — checking out customers — is essential to any…

Features March 25
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