Latest In: Consumer Trends

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Temu Fined $2 Million for Alleged Violations of Consumer Complaint Law

Whaleco, Inc., the corporate entity that operates Chinese-direct marketplace Temu, will pay a $2 million civil penalty to…

News September 9
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From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy

Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…

Executive Viewpoints September 9
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Skechers Debuts First U.S. Performance Store in Miami

Skechers has opened its fifth “Performance” store — and its first in the U.S. — at Miami’s Dolphin…

News September 5
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Drone Delivery is No Longer Science Fiction: It’s a Logistics Revolution in Flight

A recent episode from the science fiction show Black Mirror showed a DHL drone landing on a suburban…

Executive Viewpoints September 5
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Gen Z May be Digital-First, but They’re Also Fans of In-Person Retailing

If your mental image of Gen Z is a bunch of teenagers glued to their devices, you’re only…

Features September 4
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Connected Data will Make or Break Cyber Week

This Black Friday, retailers face a high-stakes balancing act. Consumers are still shopping but are more selective about…

Executive Viewpoints September 4
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Petsense Celebrates 20 Years with Nearly $1 Million in Shelter Donations

Petsense by Tractor Supply is marking two decades with its “20th Birthday PAWTY” this month, highlighting nearly $1…

News September 3
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Barnes & Noble College, GameSquare Team Up for Esports Events at 1,100 Campus Bookstores

Recognizing that gaming and esports have become integral parts of the higher education experience, Barnes & Noble College,…

News September 3
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The Future of Retail CX: How Autonomous AI Agents are Redefining Contact Centers

Retail contact centers are under constant pressure to deliver fast, reliable and high-quality service even as consumer expectations…

Executive Viewpoints September 3
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