Beyond the Transaction: How Customer Experience Fuels Loyalty in Convenience Stores
A select group of super-regional convenience store chains including Wawa, Sheetz, QuikTrip and Kwik Trip are reinventing the…
Executive Viewpoints December 15
Latest In: Consumer Trends
Pacsun Debuts Curated Resale Collection Aimed at Gen Z Shoppers
Pacsun has launched PS Vintage Powered by SPRINGY, a curated resale program featuring thousands of one-of-a-kind pieces for…
News December 12
Listen Now: Independent Retail in a Time of Change
Is being a small business actually a good thing in today’s chaotic retail environment? Jen Burke, Chief Revenue…
Features December 10
What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026
Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…
Executive Viewpoints December 9
Pacsun to Make International Brick-and-Mortar Debut in Dubai
Pacsun will open its first store outside the U.S. early next year at Mall of the Emirates in…
News December 3
Albertsons Introduces Agentic AI Shopping Assistant
Albertsons has launched its AI shopping assistant, designed to execute complex tasks such as providing “fridge cleaner” recipes…
News December 3
Why Word-of-Mouth, not Points, is the New Loyalty Currency for Retail
As consumers, we’ve been told for years that to be considered ‘loyal,’ we must collect and redeem points…
Executive Viewpoints December 3
Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%
While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…
Features December 2
Live Shopping isn’t Dead. It’s Just Different.
Based on the past five years of analysts’ predictions, one would think that 2023, after a period of…
Executive Viewpoints December 2Top Stories
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