NRF: For Every $1B in Sales, Retailers Incur $166M in Returns
Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this…
News January 28
Latest In: Consumer Trends
Study: Why Marketplaces Attract Valuable ‘Power Shoppers’
Today’s online shoppers have become accustomed to a wide selection of in-stock products at competitive prices that can…
Features January 28
3 Ways Retailers Can Remove the Intimidation Factor Around Digital Touch Points
Digital transformation in grocery has always lagged behind other retail sectors. According to McKinsey Research, ecommerce adoption in…
Executive Viewpoints January 28
Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In
I used to live near the Palisades Mall in Nyack, N.Y. For those not familiar, it’s an enormous…
Features January 26
Inside the Metaverse Mania: Experts Identify 4 Key Challenges and Opportunities
The metaverse seems to be everywhere these days, while technically being nowhere. (Its entirely virtual existence is the…
Features January 25
NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges
Against daunting odds, the 2022 National Retail Federation Big Show once again brought retailers and suppliers face to…
Features January 21
How IKEA and Grove Collaborative Help Consumers Act on Their Sustainable Intentions
Over the last few years, sustainability has become increasingly important to consumers. But as is often the case,…
Features January 20
‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention
For more than 50 years, Ralph Lauren has successfully established and maintained its position as a classic brand.…
Features January 19
What to Know About Gen Z Attitudes Toward the Post-Purchase Experience
Did you know there are approximately 67 million people in the U.S. who were born between 1997-2012? This…
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