Latest In: social media

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Winning Shopper Loyalty Through Social Commerce Promotions & Pricing Strategies

By Kathy Beck, Senior Director of Product Marketing, Revionics The world is changing fast, and with the advent of…

Executive Viewpoints August 19
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Health Products Retailer Invests In Omnichannel Customer Service

More than half (52%) of consumers engage with customer care representatives through three or four different communication channels,…

News August 16
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Are You A Fashionista Or A Social Shopper?

With more people gravitating to social networks, sites like Facebook, Twitter, Instagram and Pinterest are becoming key channels…

Executive Viewpoints August 15
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93% Of Consumers Would Share Personal Data In Exchange For Customized Offers

Many retailers still are determining how to best provide personalized messages, offers and product recommendations without invading privacy…

News August 9
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Boosting Results By Connecting Ad Experiences With Social Data

By Todd Parsons, Founder and CEO, Aditive Social media is a powerful, proven tool for building brand equity…

Executive Viewpoints August 5
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C. Wonder Exec Shares Tips For Social Success In Retail

 Over the last few years, the social media space has evolved dramatically. Initially Facebook and Twitter were created…

Features July 31
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The Evolution Of Net Promoter Score: WoMI

By Larry Freed, President and CEO, ForeSee   Net Promoter Score, commonly referred to as NPS, was first…

Executive Viewpoints July 29
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Cashing In With Social Loyalty Programs

Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…

Executive Viewpoints July 25
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Red Robin Empowers Millennial Employees With Social Enterprise Solutions

Companies in the retail, hospitality and restaurant industries are revising their communication strategies to better connect with millennial…

Features July 24
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