Latest In: social media

Social Customer Service: Avoid Reputational Damage By Addressing The Root Problem

Mike Hennessy, Vice President, Marketing, IntelliResponse Social media can be a perilous field for brands to navigate. Many…

Mulberry Brings Aspirational Content To The Web

Mulberry, the British luxury brand, has been lauded for exceptional quality and craftsmanship since its inception in 1971.…

Yelp Exec Shares Best Practices For Merchant Success

Since its inception in 2004, Yelp has become a go-to destination for consumers researching nearby restaurants and shops,…

Pinteresting Retailers For the past year – maybe a little longer – retailers and marketers alike have been…

JackThreads Weaves Social Media Into Customer Service Strategy

Retailers typically use feedback from surveys and email questionnaires to gauge consumer sentiment. But as consumers continue to…

The New Generation Of Product Sampling

In the modern day, with the evolution of technology and growth of the digital spectrum, everything is accountable,…

Target Brings Back $5 Million School Donation Program

Target has announced the return of its Give With Target program, in which the company will donate up…

Dunkin’ Donuts Celebrates “Appiversary” With Twitter Sweepstakes

Dunkin’ Donuts recently celebrated the one-year anniversary of its mobile application with the “DD Mobile Appiversary Twitter Sweepstakes,”…

How To Become A Social Enterprise

The entire retail universe has been gabbing about what a big deal social media is. It’s a reality…