DICK’s Sporting Goods Turns Social Data Into Actionable Insights
For many retailers, collecting and analyzing the variety of data being generated across channels still is a constant…
News June 19
Latest In: social media
Leading Retailers Implement Cutting-Edge Social Strategies
Following is Part 2 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section spotlights three…
News June 18Solution Roundup: Social Gifting Helps Retailers Engage Connected Consumers
Social media is becoming a key channel for brands to interact with target and current customers. Social gifting…
News June 18Facebook Mobile App Could Help Retailers Locate Customers
Geolocation is one of a number of features in the new Facebook Home app, which essentially enables Facebook…
News June 17Fleur Du Mal Leverages Content To Fuel Interactive Mobile Experience
As consumers continue to shop online and via mobile devices, they are seeking detailed information and resources to…
News June 5Zales.com Adopts BevyUp Social Collaboration Tool
Zales, a jewelry retailer, has implemented BevyUp, a collaborative online shopping platform, on the e-Commerce site. The BevyUp…
News June 3ModCloth Speeds Service Response Times With Zendesk
Overall, consumers rely heavily on call centers to interact with customer service agents, with 60% of shoppers preferring…
News June 3Internet Week NY: Retailers Strive To Utilize Technology With A Human Touch
While it is easier than ever to connect with customers in a wired world, retailers are looking for…
Features May 30
10 Retailers Receive 2013 Channel Innovation Awards
In its third year, Retail TouchPoints is proud to present Channel Innovation Awards to 10 deserving retail companies.…
Features May 28Top Stories
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