Latest In: social media

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SDL Releases Fredhopper 7.5

SDL, a data and analytics solution provider, today launched SDL Fredhopper 7.5, a cloud-based solution that helps retailers…

News May 22
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Forrester Analyst Shares Social Customer Service Best Practices

Quality customer service is the backbone of every successful retail organization. By ensuring customers are satisfied, retailers can…

News May 22
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Using Social Media To Translate “Posts” Into Profits

In a webinar aired live today, executives from Microsoft Dynamics and Junction Solutions shared the latest trends and…

News May 20
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Local Measure Provides Real-Time Social Media Monitoring

Social networks are becoming increasingly important sources for retailers to capture detailed data on consumer preferences and behaviors.…

News May 20
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Gilt Groupe Boosts Customer Satisfaction With Cross-Channel Service Tools

Online shoppers can browse and buy conveniently from the comfort of their homes. But when consumers have questions…

News May 16
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Retailers Are Discovering A Valuable New Payment Platform In Social Media

  This is Part 3 of the Retail TouchPoints Payment Report. View Part 1, or Part 2. Click…

Features May 14
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Donna Karan Exec Shares Social Media Best Practices

The luxury industry is on an upswing: 25% of affluent consumers purchased at least one high-end product a…

News May 8
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Westfield Taps Yammer To Create A Social Enterprise

Social networking sites are becoming integral to daily Internet behaviors. In the U.S. alone, people spent 121 billion…

News May 2
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David’s Bridal Expands ‘My Event’ Interactive Wedding Planner To Mobile

Social media is becoming a top inspiration source for consumers, especially brides  challenged to plan their weddings. According…

News May 1
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