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New research from Infillion highlights dramatic shifts in consumers' shopping journey.

Exclusive: New Research Highlights How Brands Can Capture Today’s Always-On Shopper

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as…

Features September 27
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Screenshot from Prada's Discord.

How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game

For many people Discord remains an anomaly — something they may have heard of during the pandemic but…

Features August 31
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New findings on social commerce behaviors from Havas and Snap.

Havas Study Highlights 5 Key Social Commerce Preferences of Gen Z and Millennials

It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on…

Features July 24
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Now that the hype has died down, many are questioning the long-term value of Threads, especially for brands and retailers.

Unraveling Threads: The Hot New Social Network or a Flash in the Pan?

Since its launch on July 5, Threads has taken the media world by storm. To say the reviews…

Features July 21
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Anthropologie taps a combination of marketing channels and tactics to keep loyal customers happy and acquire new, younger consumers.

4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

While Urban Outfitters’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination…

Features June 22
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Klarna Rolls Out Suite of New Shopping Tools, From ChatGPT to Resale

Klarna is introducing a portfolio of social media-esque capabilities on its platform, including a personalized shopping feed and…

News April 25
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These five brands have found innovative paths to livestreaming success in the U.S.

Livestreaming Success Stories from Adore Me, Pacsun, Simon and More

Livestream shopping has proven a tough nut to crack in the West. Despite the format’s wild success in…

Features April 25
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Saks CMO on How Luxury Marketing is About Making it Both ‘Aspirational and Really Easy’

Many shoppers are cutting back their spending under the weight of more than a year of inflation, but…

Features April 7
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Dollar General will invest $100 million in increasing employees' hours.

Dollar General Ramps up Media Network to Reach Meta Platforms and Rural Customers

Dollar General is rapidly expanding its DG Media Network (DGMN) through partnerships with Meta and LiveRamp. The Meta…

News March 28
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