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Want To See A Better Return On Your Customer Relationships?

The Internet has given consumers real-time access to low prices, extreme discounts and flash sales. So it’s easy…

Executive Viewpoints April 2
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ReadyPulse Acquires $5 Million In Series A Funding Round

Digital marketing solution provider ReadyPulse has received $5 million in Series A funding to fuel expansion across verticals…

News March 31
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The Heart Of The Matter: Why Retailers Need Sentiment Analysis To Connect With Customers

By Dheepan Ramanan, Clarabridge Viktor Frankl, the Holocaust survivor and writer of Man’s Search For Meaning once remarked,…

Executive Viewpoints March 20
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Building Retail Success With Analytics

By Venkat Viswanathan, LatentView Analytics Today’s retailers are faced with numerous challenges. The rise of omnichannel retailing and the…

Executive Viewpoints March 16
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Three Ways The Voice Of The Customer Can Grow Your E-Commerce Brand

By Jonathan Hinz, Trustpilot  Are you a retailer struggling to stand out from your competition? You’re not alone.…

Executive Viewpoints March 9
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86% Of Consumers Believe Ratings/Reviews Are Essential To The Shopping Experience

With social media, consumers have the ability to connect and communicate with people all over the world. Whether…

Features March 5
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Welcome To The (Social) Jungle

By Alicia Fiorletta, Senior Editor  Ever since I started working at Retail TouchPoints, social has been my “thing.”…

Executive Viewpoints March 3
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Is The Store Dead?

Not quite. As industry players, you know there’s been a lot of conversations around how technology may potentially…

Executive Viewpoints February 24
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Neiman Marcus Embraces User-Generated Content With #NMmyway Contest

Recognized as a thought leader in the fashion world, Neiman Marcus recently released its top trends for spring…

Features February 11
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