Retailers Still Lag In Social Media Customer Service
Although billions of consumers worldwide use social media, retailers still lag in their social customer service initiatives, according…
Features July 20
Latest In: social media
Postano Command Center Helps Retailers Visualize Social Data
Social networks generate a wealth of data about customers, including their personal tastes and preferences. These insights can…
News July 20Using Twitter Sweepstakes To Drive Engagement And Broaden Awareness
By Brian McNeil-Smith, Easypromos Twitter sweepstakes promotions are quickly becoming a critical component of social media marketing strategies for…
Executive Viewpoints July 20
4 Social Media Tips For Back-To-School Marketing Campaigns
Picture this: It’s mid-June and eager students sit in a stuffy classroom, counting silently until the school bell…
Executive Viewpoints July 13
Indie Marketplace Moorea Seal Drives Social Engagement And Sales With Like2Buy
For independent retailers, the vital first step for building a thriving business is creating a community of engaged…
News July 9
Infegy Atlas Analyzes And Interprets Social Data
Social media is a key marketing and communication channel for modern retailers. Marketers need to not only publish…
News July 6
LIKEtoKNOW.it Turns Instagram Content Into Revenue
Since being acquired by Facebook in 2013, Instagram has experienced consistent and significant growth. Now with more than…
Features June 26
The Retail Loop: 3 Tips To Bring Your Customers Back Time And Again
Take a moment and ask yourself this question: “Which customer provides the largest ROI — the customers that…
Executive Viewpoints June 18Top 3 Things Most Companies Get Wrong When It Comes To Social Media Engagement
By Ekaterina Walter, Sprinklr  Responding to customers across social media channels is table stakes. Most customers expect a…
Executive Viewpoints June 15Top Stories
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