Shoppers Use Smartphones More Than Any Other Device
The smartphone is the most widely adopted Internet-connected device, with 71% of shoppers using their devices each day,…
News September 1
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88% Of U.S. Consumers Want A Faster Checkout Experience
The overwhelming majority (88%) of U.S. adults want their in-store checkout experience to be faster, according to a…
News August 25
Consumer Industry Mergers And Acquisitions Reach $202.5 Billion In H1 2015
Global consumer mergers and acquisitions (M&A) had a combined transaction value of $202.5 billion in the first half…
News August 18
65% Of Retailers Lack The Tools To Handle Fraud
Up to 65% of retailers say they lack adequate fraud management tools to support effective anti-fraud strategies, according…
Features August 10
Retailers Feel Pricing Pressure From Consumers And Competitors
Retailers continue to feel pressure from all sides when it comes to refining their pricing strategies. As many…
News July 28
Retailers Still Lag In Social Media Customer Service
Although billions of consumers worldwide use social media, retailers still lag in their social customer service initiatives, according…
Features July 20
Localization And Personalization Become Key For Successful Back-To-School Campaigns
Although it seems most Americans have just completed the school year, retailers are already planning their back-to-school initiatives.…
News July 14
81% Of Unsatisfied Shoppers Don’t Tell Retailers About Their Poor Experiences
The majority (81%) of consumers who have had a poor shopping experience did not share feedback with retailers,…
News July 6
Only 32% Of Consumers Purchase From ETailers Twice In A Year
Within the first year, new e-Commerce customers spend approximately $154 with retailers. Most (69%) of this amount is…
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