Instagram Tops E-Commerce Engagement Despite Tiny Share Of Traffic
While social media sites only account for 6% of all web traffic diverted to e-Commerce business, Instagram manages…
News February 23
Latest In: research recap
Fraud-Related Expenses Consume 20% Of Digital Goods Sellers’ Budgets
Digital goods retailers — online merchants that sell goods that are stored, delivered and used in an electronic…
News February 16
Outmoded Scheduling Tools Result In Short-Staffed Retailers
Almost half (46%) of retailers say they are frequently or sometimes understaffed, according to research from WorkJam. Of…
News February 9
Retailers Fail To Deliver On Consumer Shipping Preferences
While retailers continually strive to deliver convenient shipping and fulfilment options to consumers, research indicates that there is…
News February 2
84% Of Shoppers Abandon Sites With Complicated Online Checkouts
Retailers struggling with cart abandonment should take one piece of advice regarding their online checkout processes: keep it…
News January 26
When Even A Gift Card Doesn’t Fit, Take It To A Gift Card Exchange
Even though gift cards are a favorite solution for holiday gift-giving, it appears more than half (51%) of…
News January 19
Retailers Must Embrace Digital Technologies To Optimize The Store Experience
The retail experience, regardless of channel, is now largely driven by the merchant’s analysis and interpretation of consumer…
News January 12
Buy Online/Pick Up In-Store Fraud Attempts Projected To Rise 28% This Holiday
As the transition to EMV makes card-present, in-store transactions more secure, fraudsters are getting more creative. They have…
News December 22
30% Of Shoppers Wait Until Christmas Week To Do Majority Of Holiday Shopping
Last-minute shopping continues to be a “bad” behavior that plagues consumers, and to some extent retailers, every year.…
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