Latest In: research recap

dads and grads father's day graduation purch purchasing habits research recap

Spotlighting The Purchasing Habits Of Dads And Grads

With Father’s Day behind us and graduations now occurring throughout the U.S., June certainly is a key month…

News June 22
brickandmortar physical stores purchasing habits research recap shopper preferences store associates TimeTrade

85% Of Consumers Prefer To Shop In Physical Stores

Despite the rise of e-Commerce, brick-and-mortar stores are as relevant as ever. In fact, disposable income spent by…

News June 15
customer journey Econsultancy integration research recap

Integrating Touch Points Still A Struggle For Most Marketers

Over the past four years, there has been little to no discernable change in marketers’ overall ability to…

News June 8
ACI Worldwide collaboration ovum payments research recap

90% Of Retailers And Financial Institutions Want To Collaborate On Payments

New payment platforms and tools are launching on a consistent basis. In order to drive widespread adoption of…

News June 2
contact center customer service Five9 loyalty research recap

87% Of Contact Center Leaders Say Agents Are Highly Stressed

In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call…

News May 26
brickandmortar ecommerce interactions marketings omnichannel strategies research recap

How Physical Retailers Can Benefit From Partnering With Digital Businesses

Up to 90% of consumers prefer to look at products in-store, even if they ultimately complete their transactions…

News May 19
crosschannel customer behavior research recap signal unified customer view

Only 6% Of Marketers Have Captured A Single View Of Customers

Only 6% of marketers say they have attained a single view of customers to support their cross-channel marketing…

News May 12
bestofbreed discount pos pricing research recap

52% Of Retailers Use More Than 10 Pricing Strategies

More than half of retailers (52%) use more than 10 pricing strategies, according to Software Advice, a web-based reviewer of retail…

News April 28
criteo crossdevice Mobile Marketing research recap targeting

Cross-Device Targeting Becomes Top Mobile Marketing Priority For 2015

More than half (58%) of retail executives and ad agencies point to cross-device targeting as their most important…

News April 21
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