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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

71% of business leaders worry that their workforce tech investments will focus more on operations than employee engagement.…

Features March 15
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Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new,…

Features September 27
Industry Insights research recap

Physical Stores Will Remain Crucial To Retail Revenue And Branding Through 2020

Physical retail stores will still be the predominant revenue channel for U.S.-based omnichannel retailers and critical to their brand identities in 2020,…

News November 28
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L.L. Bean, Zappos Among Retailers Recognized In Customer Service Study

There are a variety of new marketing and communication channels emerging on what seems like a daily basis.…

News January 29
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AFCV Completes Acquisition Of ForeSee Results

AFCV Holdings, LLC, a provider of cloud-based solutions designed to help businesses improve customer acquisition and engagement, recently…

Features January 6
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Price Matching With Rebates Help Counter Showrooming

When brick-and-mortar retailers match e-Tailer prices with rebates, the majority of consumers will shop and buy from them…

Features August 20
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Dave DiSilva Of eBay Shares Strategies For Keeping Online Thieves At Bay

Tech-savvy thieves increasingly turn to the Internet to “fence” stolen merchandise. To help online retailers address this ongoing…

Features June 28
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Are Retailers Getting The Most Out Of Customer Surveys?

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire, retail…

Features April 22
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Rue La La CMO Shares Views On Flash Sale Model Success And Future Plans

Rue La La is recognized as a pioneer in the flash sale space. Touted as a members-only shopping…

Features April 18
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