What Retailers Can Learn From Netflix In 5 Easy Lessons
Since its inception in 1997, Netflix has implemented a number of disruptive business practices and innovative approaches to…
Features March 29
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Why Mall Retailers’ Best Bet Is Still A Strong Community Strategy
By Ulrika Haug, Lithium Technologies For years, we’ve heard that shopping malls are struggling. So it comes as…
Executive Viewpoints July 3
A Retailer’s Guide To Customer Surveys
The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims…
Executive Viewpoints June 15“Ugh! It’s Him Again.” How To Deal With Difficult Customers
By David Bozin, Bindo His reputation preceded him. Your co-workers scattered when they saw him coming, but you…
Executive Viewpoints April 3
L2 Report Spotlights Content Marketing Trends And Challenges For Retailers
The e-Commerce environment is becoming more crowded with online giants and start-ups alike. As a result, retailers are…
Features December 4
3 Secrets To Drive Customer Engagement On Your Web Site
Online engagement is quickly becoming the number one performance indicator of an effective web site. Through successful customer…
Executive Viewpoints September 22Are You Offering The Right Service Tools To Your Customers?
Actually, a more accurate question would be: Are you providing enough service tools to your customers? Consumers are demanding more…
Executive Viewpoints May 6Why Social Currency Can Ignite Brand Passion
By Alicia Fiorletta, Senior Editor Last week, news broke that Marc Jacobs would be celebrating the anniversary of…
Executive Viewpoints February 510 Ways To Deliver On The Omnichannel Promise
By Melanie Nuce, VP of Apparel and General Merchandise, GS1 US While 79% of retailers expect sales growth…
Executive Viewpoints February 3Top Stories
