57% Of Shoppers Abandon Customer Feedback Surveys Because They’re Too Long
Retailers always need to properly analyze customer feedback if they want to evolve their business to meet shopper…
News December 17Retailers always need to properly analyze customer feedback if they want to evolve their business to meet shopper…
News December 17The tools that are prized by the modern Chief Marketing Officer (CMO) continue to change as marketing becomes…
News November 26Brick-and-mortar retailers once feared that mobile would eat into store sales, either via “showrooming” or simply by siphoning…
News November 5The online ordering process continues to be too time-consuming for many shoppers. As many as 40% of consumers…
News August 6Consumers spend 37% more with brands when they are loyalty program members; 70% of members say they are…
News May 21With growing e-Commerce penetration, omnichannel retailers are looking to differentiate the physical retail shopping experience by leveraging their…
News May 14Forecasting product demand is an arduous process for merchants, but it’s critical to avoiding the twin challenges of…
News April 30With as many as 96% of global shoppers having left a store without making a purchase on at…
News April 16The vast majority (92%) of brand manufacturers now believe they can do more with the POS data they…
News March 12