Holiday Shopping Trends: Good Cheer Can Be Found
By Dr. Lance B. Eliot, Interactions Holiday spending by consumers is expected to be pretty good, and so…
Executive Viewpoints November 23
Latest In: customer service
Simpli Home Cuts Product Launch Times By 75% With Data Management Solution
When Simpli Home experienced a significant growth spurt three years ago, it brought benefits — and, as is…
Features November 12
51% Of In-Store Shoppers Are Interested In Location-Based Services
As consumers become more digitally connected and savvy, they expect their favorite retailers to provide highly relevant and…
Features September 28Brick-And-Mortar Grocers Can Stay Competitive By Deploying In-Store Technology
By Bob Gibson, Cummins Allison In the next three years, online grocery sales will grow at a compound…
Executive Viewpoints September 22
Mastering The Data-Driven Customer Experience
Delivering superior customer service has been a focus for retailers since the dawn of modern shopping. We’ve all…
Executive Viewpoints July 28How To Use In-Store Beacons: 6 Best Practices
By David Bozin, Bindo Those who use mobile technology to market to consumers have a responsibility to do…
Executive Viewpoints July 27Trunk Club Brings Personalized Shopping Service To Women
After nearly a year of rumors swirling, Trunk Club is officially diving into womenswear. Although few details are…
News July 22
Retailers Still Lag In Social Media Customer Service
Although billions of consumers worldwide use social media, retailers still lag in their social customer service initiatives, according…
Features July 20
Barnstormer Winery Improves The Tasting Experience With SalesVu
Barnstormer Winery is a multi-faceted business. The boutique winery, which is located in a historic barn on Seneca…
Features July 16Top Stories
