How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game
For many people Discord remains an anomaly — something they may have heard of during the pandemic but…
Features August 31
Latest In: customer relationship management
OneMarket Debuts Activation Platform For Building Customer Relationships
OneMarket has introduced the Customer Activation Platform, a combined data management platform and solutions ecosystem. The platform helps…
News September 5
Top CRM Questions Asked By Marketers For Marketers
Last week I attended the annual Customer Relationship Management Conference (CRMC) in Chicago. With approximately 700 retailers, solution…
News June 20
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Dispelling Five Major Myths Of Customer Loyalty
By Ryan Rose, Clutch As an increasing number of businesses embrace “customer-centric” mantras and strive to earn consumer…
Executive Viewpoints July 13Illuminating Tips For Brighter Beacon Marketing
By Daniel Dreymann, Mowingo While beacons are providing a better way for marketers to engage customers in their…
Executive Viewpoints March 9How To Make It In Mobile
By Young Pham, Comrade Mobile is opening the door for designing new experiences that compliment a brand’s physical presence.…
Executive Viewpoints January 19
Tech Tools To Make The Independent Retailer’s Holiday Season Merry
If you had to grade yourself on your level of technology adoption, would you be headed for the…
Executive Viewpoints December 15Retail Buyers Seek Integrated Solution Suites
There are many trends taking the retail industry by storm. Adoption of cloud-based solutions, inventory management and Customer…
Executive Viewpoints May 20Microsoft Acquires Parature To Improve CRM Offerings
Microsoft has reached a definitive agreement to acquire Parature, a cloud-based customer engagement solutions provider. Financial terms of…
News January 9Top Stories
Latest Podcasts
Latest Resources
