Good American Makes Good on its Brand Promise with Smart Fitting Room Tech
Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like…
Features September 12
Latest In: customer experience
Madewell Brings New Denim Atelier Concept to Updated NYC Flagship
Madewell has officially opened the doors to its redesigned flagship on 5th Avenue in New York City. The…
News August 31
How Are Retailers Driving Shopper Retention and Loyalty?
Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…
Features August 30
How Henry Rose Drove 1.9M TikTok Impressions with Agile Creative
The average TikTok user spends 95 minutes per day on the app and opens it 19 times per…
Features August 30
3 Post-Purchase Fails…and How to Fix Them
Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an…
Features August 15
Community and Customer Journeys: Inside Brands’ Strategies on Threads
Threads, Meta’s highly publicized “Twitter killer,” has seen dwindling engagement rates over the past few weeks. But that…
Features August 8
It’s Barbie’s World, We’re Just Living in It
With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they…
Editor's Perspective August 4
What is Store No. 8? Inside Walmart’s Innovation Incubator
Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…
Features August 1
3 Technologies That Are Transforming the Ecommerce Experience
Flat. Boring. Uninspiring. These are words often used to describe ecommerce sites, despite the rapid evolution of digital…
Features July 21Top Stories
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