Latest In: customer experience
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Threads, Meta’s highly publicized “Twitter killer,” has seen dwindling engagement rates over the past few weeks. But that…
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August 8
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With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they…
Editor's Perspective
August 4
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Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…
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August 1
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Flat. Boring. Uninspiring. These are words often used to describe ecommerce sites, despite the rapid evolution of digital…
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July 21
aptos Aptos ONE customer experience Featured mobile pos mPOS Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) Retail ThinkTank: Omnichannel Strategy (2023) The North Face
Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. At the same…
Features
July 14
Claire's customer experience piercing rebranding
Claire’s has launched Pierced by Claire’s, a reimagining of the retailer’s piercing business that will be supported by…
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July 13
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European lifestyle brand Snipes kickstarted its U.S. debut in 2019 through the acquisition of KicksUSA, which gave the…
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July 3
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Brands and retailers are navigating two conflicting realities when it comes to their in-store experiences: they know they…
Features
June 28
Aldo Group customer experience CX digital transformation Featured fulfillment omnichannel retail case study Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) SAP Supply chain
Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change…
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June 13