Q
MENU
Trending
In-Store Retail Media
AI shopping assistants
Menswear Store Redesign
NRF Holiday Affordability
Retail Brand Activations
KPMG Holiday Spending
Best Buy Gamers
Salesforce Acquires Braze
AI Shopping Assistants
Experience Gifting
Exchange-First Returns
Geolocation Data Bans
NRF 2026 Forecast
Peak Season Inventory
Early Holiday Shopping
Social Media Fashion
AI agent governance
Walmart Drone Expansion
Fashion ERP modernization
Toys'R'Us Plans 120 New U.S. Stores
Carter's Brand Overhaul
PwC Holiday 2026 Outlook
Five Below's Q2 Sales Growth
Kohl's Chief Marketing Officer to Exit
Muji's U.S. Expansion
Holiday 2026 Predictions
Retailers Flag Cautious Shoppers
Spencer Spirit to Acquire Hot Topic
Claire's Revamps Piercing Services
Teen Retailers BTS Campaigns
Tractor Supply Trims Guidance
Journey CEO Andy Gray's Retail Rise
Kroger's Go-Forward Strategy
QVC's Chief Merchant on Social Shopping
Etsy Takes Aim at Jeff Bezos
Five Below Rides Squishy Dumpling Wave
How to Win on Reddit
Retail Trendcaster Webinar Series
Walmart to Layoff, Relocate 1,000 Jobs
Best Buy to Expand for First Time in a Decade
Aritzia's U.S. Expansion Plans
Target's New Creator Programs
REI Faces Union Boycott
Amazon's Prime Day Calendar Shift
Etsy Crafts a Comeback

Latest In: customer experience

cs hudson customer experience design:retail design:retail News Glass-Media in-store innovation in-store tech news brief store design visual merchandising

Visual Merchandising and Tech Converge for Experience Activation at #RICE23

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more…

Features June 9
apple customer experience Design Perspectives design:retail design:retail News design:retail perspectives digital content disney Journey Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023) Retail TouchPoints Sensory Enabling Technologies set Stimulate Retail
From Apple’s new Vision Pro to Emerge haptics, Sensory Enabling Technologies (SETs) continue to open entirely new avenues for value creation, unlocking novel ways for brands to stimulate consumers' senses with digital content.

Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

From Apple’s new Vision Pro to Emerge haptics, Sensory Enabling Technologies (SETs) continue to open entirely new avenues…

Executive Viewpoints June 7
customer experience events Featured hot topic inventory lamps plus last mile Manhattan omnichannel pos Retail ThinkTank (2023) Retail ThinkTank: Featured In Supply Chain & Fulfillment (2023) Supply chain

How Hot Topic and Lamps Plus Mastered Inventory Management and More

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important…

Features June 2
community-based commerce customer experience customer retention digital growth direct-to-consumer dtc Featured Graf Lantz Retail ThinkTank: Business Agility & Innovation (2023) sustainability wholesale
For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years.

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless…

Features May 23
audience banking credit card curacao customer experience department stores expansion Featured loans omnichannel services

Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as…

Features May 22
corporate responsibility customer experience ecommerce ESG Featured influencer marketing Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) SHEIN sustainability
An image of a smartphone with the SHEIN ecommerce site on it. The smartphone is in a pocket for a pair of jeans.

SHEIN’s Head of Strategy on Setting (and Achieving) Firmer ESG Goals

Since its inception in 2008, SHEIN has become one of the retail industry’s most remarkable growth stories, but…

Features May 9
3D ar authenticity beauty beautyque nyc curation customer experience doors.nyc ecommerce Featured loyalty omnichannel personalization pop-ups

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Few purchases need to be as tailored to an individual shopper’s needs as beauty products, and this need…

Features May 5
customer experience design:retail design:retail Featured Featured in-store experience next-gen design team PAVE Global Retail Innovation Conference & Expo store design visual merchandising
A group of young employees in a store design team sitting around an open office space talking and collaborating. Backs turned to the camera.

How PAVE Global Can Help Retailers Build Next-Gen Store Design Teams

Talent acquisition and retention are a top challenge for organizations across many industries, but retailers in particular are…

Features April 19
creative realities customer experience digital signage loyalty road runner

Road Runner Sports Ties Digital Signage to its VIP Loyalty Experience

Road Runner Sports is enhancing its in-store experience and streamlining sales associates’ duties with digital signage introduced in…

News April 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank