Latest In: customer experience

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Liz Primm, VP of Strategic Partnerships and Business Development for Babylist, will speak at #RICE24 about the brand's approach to content marketing, which includes scientific data, credible insights and authentic community building.

#RICE24 Community Convos: Liz Primm, VP of Strategic Partnerships & Business Development, Babylist

Features March 15
customer experience design:retail design:retail News mango fashion group store growth sustainability
Mango Fashion Group plans to open 500 new stores in key markets, including Canada, France, the UK and U.S., through 2026 as part of a larger growth plan.

UPDATE: Mango Plans to Open 500 Stores Worldwide by 2026 Under New Strategic Plan

[Update as of 3/13/2024] Mango has provided more details about its brick-and-mortar expansion plans. After adding a net-new…

News March 13
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Legal & General Investment Management has reimagined Dolphin Centre to be a vibrant destination that offers commerce, co-working space and community events.

How One UK Destination is Redefining the Shopping Center  

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t…

Features March 6
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Experts from GWI, McCrindle, MG2 and Razorfish offered their insights and analysis on what Gen Alpha really wants from brands.

3 Keys to Creating Experiences that Gen Alpha Loves

Gen Alpha is poised to reach 2 billion people by 2025, making it the largest generation in history,…

Features March 4
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The new era of out-of-home (OOH) advertising is bringing new materials, digital tactics and storytelling methods into the mix.

5 Ways Retailtainment is Reshaping OOH Advertising

Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence…

Features February 28
customer experience employee engagement Rite Aid
Rite Aid has launched a new marketing campaign that puts its employees in the spotlight.

Rite Aid Makes Employees the Stars of New Ad Campaign

Rite Aid has launched its new ‘It Means More’ to celebrate its employees, who represent the company’s “steadfast…

News February 22
behavioral insights consumer trends customer experience data-driven store design design:retail design:retail Featured Featured healthcare Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024)
Hydra Health is transforming the hospital gift shop to include tailored assortments, high-end services and spa-inspired designs.

How Hydra Health is Transforming the Hospital Gift Shop

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and…

Features February 21
Chief Merchandising and Client Services Officer client services customer experience Featured inventory strategy Loretta Choy retail remix stitch fix
In an exclusive interview, Loretta Choy, Chief Merchandising and Client Services Officer for Stitch Fix, shares how the Style Forecast drives the brand's approach to customer experience.

Stitch Fix Chief Merchant: The Style Forecast is ‘an Embodiment’ of the Brand Promise

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up…

Features February 9
customer experience design:retail design:retail News experiential retail gibson Gibson Garage store design visual merchandising
Legendary global instrument brand Gibson will open its second 'Garage' flagship store in London next month.

‘London Calling’: Gibson Garage Opens Second Location in the UK

Gibson, the iconic global instrument brand, will open a new Gibson Garage flagship store in historic London, just off Oxford Street,…

News January 25
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