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Latest In: customer experience

Adore Me customer experience Featured generative AI on-demand printing sustainability

How Adore Me is Making Every Shopper a Lingerie Designer

Adore Me was an early adopter of generative AI, largely to support its marketing and creative functions. But…

News May 10
BARK customer experience Featured pet industry trends pet retail PetSmart product innovation Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) Target
Bark Chief Revenue Officer Suzanne McDonnell shares details on how the brand is using data to create product and experiences that pups (and their parents) love.

How Bark is Creating Products and Experiences that Pups (and Pup Parents) Love

Americans spent $136.8 billion on their pets in 2022, up from $123.6 billion in 2021, according to the…

Features April 26
customer experience Featured growth strategies petco
During the Retail Innovation Conference & Expo, taking place June 4-6, 2024, in Chicago, Justin Tichy of Petco will share how the company is focusing on growth.

#RICE24 Community Convos: Justin Tichy, Chief Operating Officer, Petco 

Features March 29
Arcadis customer experience design:retail design:retail Featured Featured in-store services Ralph Lauren Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) saks store design store materials tiffany & co. visual merchandising
Luxury store design brings in the best materials and services. Arcadis Principal Sterling Plenert reveals tips and lessons for other brands.

Luxury Lessons: What High-End Brands Can Teach Store Designers

Global design and consultancy organization Arcadis (formerly CallisonRTKL) recently worked with Saks to reinvent its West Coast flagship…

Features March 20
babylist brand trust content marketing content strategy customer experience Featured strategic partnerships
Liz Primm, VP of Strategic Partnerships and Business Development for Babylist, will speak at #RICE24 about the brand's approach to content marketing, which includes scientific data, credible insights and authentic community building.

#RICE24 Community Convos: Liz Primm, VP of Strategic Partnerships & Business Development, Babylist

Features March 15
customer experience design:retail design:retail News mango fashion group store growth sustainability
Mango Fashion Group plans to open 500 new stores in key markets, including Canada, France, the UK and U.S., through 2026 as part of a larger growth plan.

UPDATE: Mango Plans to Open 500 Stores Worldwide by 2026 Under New Strategic Plan

[Update as of 3/13/2024] Mango has provided more details about its brick-and-mortar expansion plans. After adding a net-new…

News March 13
community-driven commerce curation customer experience design:retail design:retail Featured Featured shopping centers shopping malls
Legal & General Investment Management has reimagined Dolphin Centre to be a vibrant destination that offers commerce, co-working space and community events.

How One UK Destination is Redefining the Shopping Center  

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t…

Features March 6
audience insights Claire's consumer analysis customer behaviors customer experience Featured Gen Alpha McCrindle MG2 omnichannel strategy razorfish Roblox
Experts from GWI, McCrindle, MG2 and Razorfish offered their insights and analysis on what Gen Alpha really wants from brands.

3 Keys to Creating Experiences that Gen Alpha Loves

Gen Alpha is poised to reach 2 billion people by 2025, making it the largest generation in history,…

Features March 4
advertising Amazon Barbie movie customer experience Featured Leo marketing strategy Midnight Oil Netflix OOH advertising out-of-home advertising
The new era of out-of-home (OOH) advertising is bringing new materials, digital tactics and storytelling methods into the mix.

5 Ways Retailtainment is Reshaping OOH Advertising

Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence…

Features February 28
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