Babyletto Opens First Brick-and-Mortar Store in LA Hometown
Nursery bedding and furniture brand Babyletto has opened its first ever brick-and-mortar store in its home turf of…
News September 24
Latest In: customer experience
Unlocking the Value of Fit Tech: Personalization and Recommendations
Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as…
Features September 11
How Sephora Turned Order Fulfillment into a Loyalty-Builder
Amber Turley has been with Sephora for more than nine years, working in various functional roles. Although her…
Features August 22
Ikea Drones Will Employ AI to Work in Tandem with Fulfillment Employees
Ikea has embarked on the latest phase of drone adoption by rolling out an upgraded AI-powered system that…
News August 19
Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education
Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in…
Features August 13
EBay Prioritizes Search with New UX Updates
Ebay has redesigned its search experience to make it more intuitive and “visually rich.” Featuring larger, high-resolution images,…
News August 12
New Research Reveals the Keys to an Impactful Membership Model
The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty…
Features August 12
Lessons from the Edge: Steve Dennis on the Balancing Act Between Risk Management and Taking Bold Chances
Steve Dennis has worked for some of the world’s most well-known retail companies — in-house with Sears and…
Features August 8
ThredUp Makes Thrifting Easier with New AI Tools
Many consumers love thrifting because they enjoy the treasure hunt experience, especially in physical stores. With shelves stocked…
News August 5Top Stories
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