Latest In: customer experience

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CEO Interview: Why Brick-and-Mortar is Key to Kendra Scott’s Future Growth

For the past 10+ years, CEO Tom Nolan has helped actualize the mission of Kendra Scott — to…

Features February 27
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Barbie Celebrates Black History Month with Black in Fashion Council Partnership, New Releases

Barbie is commemorating Black History Month by elevating Black designers of the past, present and future. Black designers…

News February 21
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B2B buyers — and even their counterparts in sales — increasingly demand B2C-level experiences for their business needs, a need that is driving organizations to level up their ecommerce experiences.

3 Realities Shaping the Future of B2B Ecommerce

The B2B buying journey has historically been both high-touch and highly complex. But the ease and personalization found…

Features February 7
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Bloomingdale’s Brings Garden Brand Flamingo Estate to Rotating Pop-Up Space

Bloomingdale’s has transformed the rotating retail space at its New York City flagship in New York City into…

News January 27
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Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken

Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends, but…

Features January 15
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Target Democratizes Wellness with New Under $10 Assortment

Target will launch more than 2,000 items across multiple wellness categories, from functional beverages to beauty, nutrition and…

News January 9
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Want to See Success in 2025? Answer These 5 Questions

If the events of 2024 taught us anything, it’s that “value” can mean many different things depending on…

Features January 7
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How Carter’s is Evolving with the Needs of Gen Z Parents

More than two-thirds (67%) of American adults with an income of $100,000 or more are parents, representing a…

Features December 6
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True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as…

News November 26
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