Latest In: customer experience

ShopperTrak Acquires ReTel Technologies

ShopperTrak has acquired ReTel Technologies, a provider of hybrid video auditing solutions and advanced shopper analysis. ShopperTrak will integrate…

IHL Webinar: Retailers Debate Cause Of Out-Of-Stocks

More consumers are turning to online retailers such as Amazon to browse and buy items. These shifting consumer…

Webinar Highlights How To Succeed With Customer Loyalty Programs And Overcome SoMoLo Challenges

Many of today’s marketers rely on loyalty programs to improve customer relationships and experiences. In fact, a majority…

Tips For Mending The Gaps In Consumer Experience

It’s not easy being a consumer-facing brand these days. After years building a company based on one consumer…

The Multi-channel Consumer: Keys To Reaching Today’s Luxury Retail Shopper

The rapid emergence of mobile devices and social platforms in recent years has presented retailers with more channels…

Connected Consumer Series Wrap-Up

 Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…

The Steps To Global E-Commerce Success

Best-in-class retailers are considering the benefits of expanding their brand and inventory to international shoppers. While some merchants…

Understanding Mobile Analytics [Infographic]

Best Buy’s Bob Willett Kicks Off Connected Consumer Series

Bob Willett, former CEO of Best Buy International, kicked off the Connected Consumer webinar series with an invigorating…