Latest In: customer experience
Amazon amazon kindle customer experience personalization retail Retail TouchPoints showrooming Target Walmart
It’s no secret that brick-and-mortar retailers are under intense pressure from online-only providers, many of which offer lower…
Executive Viewpoints
February 4
#NRF13 Alicia Fiorletta American Express Andrew Morris Bazaarvoice Big Ideas Session: Smarter analytics build a bear Coca-Cola Opens Happiness For Consumers And Retailers customer experience Dave Finnegan Debbie Hauss dunnhumby Eloqua Howard Schultz HSN JDA Software Kronos Metro mobile payment mobile technology National Retail Federation NCR netSuite NRF Big Show Oracle PowerReviews RedPrairie Retail TouchPoints Retalix ReTel Technologies Revionics ShopperTrak Skuloop social media starbucks StepOne Systems Suzanne Kereere The Children's Place the container store The Future Of Payments: How Retailers Can Prepare For MObile Commerce Revolution TouchPoints TV Walgreens Walter Robb Whole Foods workforce optimization Zebra Technologies
Following is an overview of the NRF BIG Show 2013, featuring editorial perspectives from Debbie Hauss, Editor-in-Chief of…
Features
January 22
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A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but…
Features
January 15
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Finding The Right Product Through Shoppers’ Suggestions By Fatima D. Lora Remember when you would walk into a…
Executive Viewpoints
January 9
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Pier 1 Imports, a home furnishings and gifts retailer, has selected Demandware to deliver on the company’s omnichannel…
News
January 3
customer engagement customer experience Jordan Socran Radialpoint Retail TouchPoints showrooming The Business Impact of Customer Experience 2012
It’s a very real threat. “Showrooming” has been a leading cause of profit decline for brick-and-mortar retailers for…
Executive Viewpoints
January 2
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With the 2012 holiday season freshly behind us, retailers and suppliers are striving to collect detailed information on…
News
January 2
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NCR Mobile Pay is a new solution designed to enable self-service mobile POS in restaurants. A variety of…
News
December 10
attraction charming charlie customer engagement customer experience Fatima D. Lora Lewis Chang retail Retail TouchPoints shopping Skinit
Courting Your Customers: It Starts With Attraction By Fatima D. Lora Similar to the dating scenario, retailers must…
Executive Viewpoints
December 5