Latest In: customer experience

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Pier 1 Imports Taps Demandware For Commerce-Enabled Sites

Pier 1 Imports, a home furnishings and gifts retailer, has selected Demandware to deliver on the company’s omnichannel…

News January 3
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Battle On The Showroom Floor

It’s a very real threat. “Showrooming” has been a leading cause of profit decline for brick-and-mortar retailers for…

Executive Viewpoints January 2
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Shopper Sentiment Research Finds Retailers “Behind The Mobile Curve”

With the 2012 holiday season freshly behind us, retailers and suppliers are striving to collect detailed information on…

News January 2
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NCR Releases Mobile Pay For Self-Service Retailers

NCR Mobile Pay is a new solution designed to enable self-service mobile POS in restaurants. A variety of…

News December 10
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Courting Your Customers: It Starts With Attraction By Fatima D. Lora Similar to the dating scenario, retailers must…

Executive Viewpoints December 5
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ShopperTrak Acquires ReTel Technologies

ShopperTrak has acquired ReTel Technologies, a provider of hybrid video auditing solutions and advanced shopper analysis. ShopperTrak will integrate…

News October 31
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IHL Webinar: Retailers Debate Cause Of Out-Of-Stocks

More consumers are turning to online retailers such as Amazon to browse and buy items. These shifting consumer…

News October 18
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Webinar Highlights How To Succeed With Customer Loyalty Programs And Overcome SoMoLo Challenges

Many of today’s marketers rely on loyalty programs to improve customer relationships and experiences. In fact, a majority…

News August 31
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Tips For Mending The Gaps In Consumer Experience

It’s not easy being a consumer-facing brand these days. After years building a company based on one consumer…

Executive Viewpoints July 30
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