Latest In: customer experience

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HP Releases In-Store Solutions For Enhanced Shopping Experiences

HP announced today the upcoming release of HP RP7, an all-in-one retail solution featuring assisted selling and checkout…

News May 9
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Intent to Buy Cartoon #3: Relying Solely on Profiles

           People come in all shapes and sizes. Understanding the profiles of those various…

Executive Viewpoints April 27
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Alltel Wireless Supports Store Growth with Oracle

Alltel Wireless, a telecommunications provider serving six states, has implemented Oracle Retail Stores Solutions[LPC1]  across all of its…

News April 17
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CXPA Spotlights Customer Experience And Best Practices

As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling…

Features April 13
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IBM Retail User Group Conference Focuses On EMV; All Retailers Invited

How can retailers achieve high performance in an environment where many are battling just to keep from falling…

Features April 10
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The Role Of Mobile And Social In The Path To e-Commerce Success

The phrase ‘mobile and social’ may be becoming redundant in discussions about the future of the retail industry,…

Features March 6
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Social And Mobile Come To The Forefront Of Customer Experience Management

Customers can formulate their purchasing decisions long before coming in direct contact with a brand by researching feedback…

Features March 5
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The Returns Rampage [Infographic]

Click the image to view this infographic on product return rates.

Executive Viewpoints February 21
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QR Code Trends And Early Adopters

The convergence of social media and technology is changing how people shop and what they expect from retailers.…

News February 14
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