The True Meaning of Cross-Channel
This is an excerpt from a CrossView blog post in which Retail TouchPoints’ Editor-in-Chief Debbie Hauss defines cross-channel…
Executive Viewpoints February 6
Latest In: customer experience
Smarter Checkout Solution Creates Cross-Sell, Upsell Opportunities At The Point-Of-Sale
Concept: Despite the growing popularity and acceptance of e-Commerce, social media, and mobile browsing and buying, the brick…
News December 8Charlotte Russe Selects Fluid To Revamp E-Commerce Site
Mall-based specialty retailer Charlotte Russe has partnered with Fluid, Inc., an agency strategy and design services provider, to…
News November 16Multiple Factors Vital To Improving International Online Shopping Satisfaction
Retailers are providing U.S. shoppers with incentives such as discounts and free shipping to increase purchases through their…
News November 11HauteLook Implements RightNow To Empower Shoppers In Multi-Channel Buying Experience
Retailers need to keep up with the multi-channel needs of today’s shoppers by providing personalized and engaging experiences.…
News July 27JCPenney Rolls Out iPad Devices To Provide Interactive Access To Product Info
Tablet technology is the cool, new kid on the retail block, so it’s no surprise that JCPenney (JCP)…
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