Latest In: customer engagement

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CleverTap Launches Omnichannel Campaign Builder

CleverTap, a mobile customer engagement and analytics solutions provider, has launched Journeys, an omnichannel campaign builder designed to…

News September 13
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#RIC18: Marketing/Customer Engagement, Retail Innovation And Customer Experience Sessions Coverage

The 2018 Retail Innovation Conference featured more than 20 breakout sessions, organized into six tracks: Digital Strategies Omnichannel…

News June 1
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La Jolla Group Implements AI-Powered Marketing Platform

La Jolla Group, the apparel retailer that owns the O’Neill, Spiritual Gangster and Hang Ten brands, has deployed…

News March 29
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Zuant Introduces Custom Skins For Mobile Consumer Engagement

Zuant, a developer of mobile lead capture solutions for companies seeking to maximize investment in trade shows, has…

News February 22
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Survey: 81% Of Retailers Will Deploy Unified Commerce Platforms By 2020

Retailers understand that gaps between shoppers’ personalized experiences online and in brick-and-mortar stores are problematic, and they are…

News February 5
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Miroglio Fashion Fuels Innovation With Oracle

To power its Retail 4.0 program, an initiative to foster innovation, drive efficiency and increase performance, Italian retailer…

News January 31
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Manhattan Associates Launches Customer Engagement Solution With Social Listening

Manhattan Associates, Inc. has unveiled a new Customer Engagement solution designed to deliver personalized shopping experiences. Part of…

News January 17
2008 to 2018 customer engagement Debbie Hauss editor's perspective howto look back

Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

I’ve been covering the retail industry for a long time. In one of my first jobs out of…

Editor's Perspective January 5
customer engagement Debbie Hauss editor's perspective how-to look back

Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In one of my…

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