How To Use New Marketing Tools And Analytics To Boost Customer Engagement: #RSP16 On Demand
From creating an “advocate army” to maximizing the benefits of location information, retailers are finding new ways to…
News September 27
Latest In: customer engagement
#RSP16 Provides Tips To Translate Fleeting Attention Into Real Engagement
By Adam Blair, Executive Editor “Customer engagement” is in danger of becoming one of those overused buzzwords, one…
Executive Viewpoints September 6Neiman Marcus Debuts Interactive Technology For Sunglass Shopping
Neiman Marcus has partnered with MemoMi and eyewear distributor Luxottica Wholesale on the launch of a new technology…
News August 2681% Of Retailers Admit Their Social Media Strategies Fall Short
While most retailers have moved quickly to leverage social media to enhance their customers’ journeys, more than four…
News August 22New Index Taps Promotions Data From 500 U.S. Retailers
RetailMeNot has launched its Promotions Index, which aggregates average promotions data from the top 500 U.S. retailers across…
News August 17
Is Good Karma The Newest Customer Reward?
Several years ago I heard a futurist predict what the retail economy would be like by 2020. One…
Editor's Perspective August 9Inaugural National Merchant Day To Honor Payments And Loyalty Innovation
Mark your calendars: September 13, 2016 will be more than an ordinary Tuesday. It also will be the…
News June 29Aptos Celebrates One-Year Anniversary of ‘Engaging Customers Differently’
Retail technology solution provider Aptos is celebrating the one-year anniversary of its spin-off from Epicor Software Corporation. During…
News June 20
Want To Make Your Loyalty Program More Valuable? Give Customers The Power To Choose
Loyalty programs are more popular than ever before. From 2013 to 2015, the number of loyalty program memberships…
Executive Viewpoints May 24Top Stories
