Comm100 Upgrades Customer Engagement Platform To Help Eliminate Silos
Comm100, a digital customer engagement solution provider, has launched Comm100 X, its second-generation omnichannel platform. Comm100 X centralizes…
News July 9
Latest In: customer engagement
Capgemini Expert Busts 5 Common Influencer Marketing Myths
Influencer marketing has emerged as a powerful method for building brand awareness, trust and overall reputation. And today,…
Features June 30
Shapermint #MakeTheCall Mother’s Day Campaign Tops 12 Million Impressions
Historically, marketers have used Mother’s Day to tug at consumers’ heartstrings in order to get them to open…
Features June 5
Empowering Retail Managers To Drive Greater Customer Engagement With DataOps
As retailers constantly adjust to shifting customer preferences, data becomes a crucial tie between the brick-and-mortar and online…
Executive Viewpoints February 24
To Master Customer Engagement, Think Outside the App
When the App Store opened more than a decade ago, smartphone users couldn’t have possibly imagined the vast…
Executive Viewpoints January 9
Geofencing And Mobile Push Notifications: A Match Made In Customer Engagement Heaven
In a world where people are bombarded by noise and messages at all times, there’s extreme value in…
Executive Viewpoints August 7
Orvis Taps Customer Analytics To Help Convert 58% Of Returns Into Exchanges
Orvis has been in the mail-order business since 1856, and even after 163 years the outfitter still struggles…
News January 29Top Omnichannel Survey Takeaways: RTP Editors Weigh In
The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and…
Executive Viewpoints January 9
Customer Engagement: It’s About The Journey, Not Just The Destination
When you think of companies getting customer engagement right, you probably think of those rare moments where a…
Executive Viewpoints October 4Top Stories
