Latest In: cross-channel

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Keys To Maximizing Customer Retention And Loyalty

Due to the influx of channels and information available — from online to mobile and social — consumers…

News April 25
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Prominent U.S. Retailers Implement Digital Gifting App from Wrapp

A gift card is the most desired item for holidays and birthdays. In fact, it was the most…

News April 23
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CXPA Spotlights Customer Experience And Best Practices

As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling…

Features April 13
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New Study Spotlights Need To Promote Online Channels In Store

The key to a successful cross-channel strategy relies on retailers’ ability to “connect the dots” between online initiatives…

News April 11
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Oracle ATG Web Commerce Delivers 3X Performance Improvement

Oracle announced that its ATG Web Commerce platform delivered a 3X performance improvement on Oracle Exalogic and Oracle…

News April 10
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Gamification Offers Measureable Results For Marketing And Engagement

Many retailers utilize social media and mobile marketing tactics to build two-way communication with consumers, increase loyalty and…

News March 30
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Google Reveals Secrets To Multichannel Optimization

Today’s consumers are researching products and potential purchases online, via mobile and tablet devices, and through social recommendations.…

Features March 29
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5 Prominent Global Retail Trends

The “Best Retail Brands 2012” report released February 2012 from Interbrand, a leading branding consultancy, describes a highly…

Features March 12
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eCampus.com Optimizes Email Deliverability And Messaging, Boosts Channel Profits By 280%

Digital marketing strategies such as email are vital to e-Tailers striving to increase traffic and overall purchase rates.…

News February 9
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