Latest In: cross-channel

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Oracle’s Cross-Channel Commerce Platform

Following Oracle OpenWorld 2011 held in San Francisco in October, Retail TouchPoints connected with Mike Webster, General Manager…

Executive Viewpoints November 16
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Orvis Expands Mobile Initiatives With New iPhone, Android Apps

Consumers are growing more versed in tapping into multiple channels to obtain product information, browse and buy items.…

News October 18
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Macy’s, JCPenney and Sports Authority Lead In Localized Marketing

Retailers can expand cross-channel strategies, drive in-store traffic and boost engagement by including localized elements in their mobile,…

News October 12
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AutoTrader.com, Target Implement IBM Smarter Commerce Upgrade

IBM has expanded Smarter Commerce to help companies manage and adapt to consumers’ ever-changing shopping behaviors. The Commerce-as-a-Service…

News October 4
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The Optimized Mobile User Experience

Convergent Commerce Series, Part II Mobile commerce has quickly advanced past a cut-and-paste of a retailer’s ecommerce site—it…

Executive Viewpoints September 28
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Exclusive Survey Preview: Cross-Channel Checkup

Up to 98% of retailers are working toward a cross-channel strategy, according to an exclusive Retail TouchPoints survey…

News September 22
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Consumer And Technology Challenges In A Cross-Channel World

Q&A with Jerry RIghtmer, President, Starmount Systems In this exclusive Q&A with Retail TouchPoints, Jerry Rightmer, President of…

Executive Viewpoints August 17
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Cross-Channel Dialogue Enhances Customer Loyalty

Shoppers are using multiple channels to research product information and collect reviews before completing a purchase. Noting this…

News August 17
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Endeca Unifies Shopping Channels To Deliver Actionable Customer Insight

Concept: Endeca InFront is a customer experience management (CXM) platform designed to power adaptive digital experiences for customers…

News July 7
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