4 Ways To Improve The Cross-Channel Customer Experience
By Kali Kasprzyk, Echidna Google the phrase omnichannel for retail. The articles on this topic and stats around…
Executive Viewpoints April 18
Latest In: cross-channel
How To Keep Up With The E-Commerce Boom
More consumers are shopping online. Regardless of age or geographic location, consumers of all shapes and sizes are…
Executive Viewpoints December 30The Power Of Being Global And Acting Local
By Alicia Fiorletta, Senior Editor While consumers may be referring to digital touch points more frequently to make…
Executive Viewpoints December 23
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How SMBs Are Dealing With Anchor Store Exits This Holiday Season
By Jeff Edelman, McGladrey LLP With large anchor retail stores such as Sears and JCPenney exiting larger…
Executive Viewpoints November 28Are You Offering The Right Service Tools To Your Customers?
Actually, a more accurate question would be: Are you providing enough service tools to your customers? Consumers are demanding more…
Executive Viewpoints May 6Mozu Helps Retailers Improve Cross-Channel Shopping Experiences
Innovative tools and solutions available via e-Commerce have encouraged shoppers to expect a seamless, hassle-free buying process. As…
News February 3Murdoch’s Ranch & Home Supply Taps EPiServer For Upscale Online Experience
For companies first venturing into the e-Commerce space, the process may seem a little daunting, particularly if the…
News December 27Cross-Channel Fulfillment Takes Priority Over Other Omnichannel Initiatives
Many retailers are establishing their plans for creating a seamless, omnichannel customer experience. New research from OrderDynamics and…
Features December 10Moxie Jean Grows 500% With Help From Personalized Email Strategy
Consumers expect more personalization across every retail touch point, including email. While customer acquisition via email has quadrupled…
News December 2Top Stories
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