Latest In: cross-channel

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Retail TouchPoints Unveils Exclusive Survey Results: Taking the Pulse of Store Operations 2012

As retailers prepare for the holiday season in a rapidly changing environment, Retail TouchPoints, the industry’s go-to source…

Features July 16
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eBay Local Helps Best Buy, Macy’s Keep Pace With Cross-Channel Shopping Trends

More than 40%, or $1.3 trillion of total U.S. retail sales, will be cross-channel by 2013, according to…

News July 16
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Aston Martin Streamlines Accounting and CRM With Microsoft Dynamics AX

Large global brands especially must integrate and streamline financial information and processes across all locations and throughout their…

News July 12
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Mobile POS and Customer Experience In The Omni-Channel Era

The cash wrap is rapidly becoming an antiquated place for transactions. In the past, customers and retailers have…

News July 3
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Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention

  As the smartphone’s popularity intensifies among consumers, many retailers are focused on applications and mobile-optimized sites to…

Features June 15
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How Cross-Channel Data Integration Leads To Smarter Retail Operations

The continual growth of cross-channel shopping strategies has left the retail industry at a crossroads. Consumers are becoming…

Features June 11
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Responsys, Bazaarvoice Enhancement Helps Marketers Personalize And Trigger Social Marketing Messages

As more people research and purchase products online, consumer feedback such as comments, ratings and reviews have become…

News May 22
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Connected Consumer Series Spotlights The Five Most Pressing Topics In Retail

The continued evolution of the cross-channel shopper has compelled retailers to rethink their engagement strategies, as well as…

Features May 17
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E-tailing Group Study Sees Growing Focus On Mobile, Tablets And Content Strategies

Today’s consumers are growing more savvy and accustomed to comparing prices and researching products across online platforms and…

News May 2
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