Top CRM Questions Asked By Marketers For Marketers
Last week I attended the annual Customer Relationship Management Conference (CRMC) in Chicago. With approximately 700 retailers, solution…
News June 20
Latest In: crm
Unified Commerce Platform: Common Goal, Uncommon Reality
While retailers are embracing the concept of unified commerce, with three out of four planning to have a…
News June 8
Salesforce Acquires Demandware For $2.8 Billion To Create ‘Another Billion Dollar Cloud’
WHAT ARE THE KEY TOUCHPOINTS?: Salesforce will provide a tender offer for all outstanding Demandware shares for $75…
News June 1
Membership Retail Flies High At Wingtip
A lot of retailers are trying to figure out the best ways to blend selling products with meaningful…
Features May 18Engaging Customers Differently: From Tagline To Reality
The end goal for all retailers should be to achieve “customer intimacy,” according to Aptos CEO and Culture…
News May 8
True Religion Adds Clienteling to Associate-Facing Apple Watch Experience
It’s easy to get lost in the glitz and glamour of new technologies and engagement touch points. While…
Features May 8
How IoT And Big Data Unite To Make Customer Service Smarter
We’ve all seen the commercials highlighting how the Internet of Things (IOT) has already changed the way we…
Executive Viewpoints April 12
Three Ways To Use CRM Data To Drive Media Effectiveness
Programmatic media spending grew more than 29% last year and social media grew more than 50%, according to…
Executive Viewpoints April 5
#CCSeries Webinars Chart Roadmap To Retail’s Future
In the fast-changing world of retail, the future is never very far away, and preparing for it is…
Features March 22Top Stories
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