Gilt Groupe Boosts Customer Satisfaction With Cross-Channel Service Tools
Online shoppers can browse and buy conveniently from the comfort of their homes. But when consumers have questions…
News May 16
Latest In: call center
Avaya Enhances Call Center Technology With Mobile, Video And Social Media Interaction
As the number of methods and devices available for customer interaction continues to grow, consumers have become less…
News October 1Best Buy Backs Need for New Out-of-Stock Solution From Sterling
With retailers forced to keep inventory levels lean this holiday season, the risk of stock-outs that disappoint customers…
News October 28Top Stories
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