Latest In: authenticity

authenticity Data Analyst at Riskified Executive ViewPoints Lev Gal

The Step-Up in Ecommerce Sneaker Fraud

With the pandemic waning, sneaker lovers are once again stepping out to show off their coveted kicks, and…

Executive Viewpoints June 8
authenticity authenticity guarantee eBay streetwear trust

Street Legal: Ebay Expands Authenticity Guarantee to Cover Streetwear

Ebay has expanded its Authenticity Guarantee to streetwear to help ensure all new and pre-owned items sold for…

News June 1
3D ar authenticity beauty beautyque nyc curation customer experience doors.nyc ecommerce Featured loyalty omnichannel personalization pop-ups

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Few purchases need to be as tailored to an individual shopper’s needs as beauty products, and this need…

Features May 5
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
authenticity Bubble customer experience Featured Forever 21 gen z marketing strategy mental health omnichannel strategy Retail ThinkTank (2023) Retail ThinkTank: Omnichannel Strategy (2023) sustainability
An African American Gen Z consumer outside talking on a smartphone. He's outside on a sunny day, looking into the distance.

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While…

Features September 15
authenticity Executive ViewPoints Jordan Glazier Wildfire Systems

Marketers Must Adapt to Find More Authentic Ways to Engage With Customers

Traditional outbound marketing to consumers, such as email campaigns, SMS text messaging, display ads, retargeting and other forms…

Executive Viewpoints November 30
Amazon authenticity consumer trust customer experience data privacy employee training Featured kearney Kearney Consumer Institute Peloton small businesses transparency trust gap
Consumer trust small businesses

As Consumers Lose Faith in Traditional Institutions, Brands are Bridging the ‘Trust Gap’

It’s been a rough couple of years, to put it mildly. A global pandemic, social unrest, the proliferation…

Features October 11
authenticity feature Featured gen z hiring multigenerational workforce

Gen Z Expert Reveals Why This Generation’s Seeming Contradictions Make Complete Sense

There has never been a generation quite like Gen Z, and retailers need to recruit them now to…

Features October 5
authenticity Capgemini community building customer engagement customer marketing Featured influencer marketing instagram lululemon social commerce Whole Foods yeti

Capgemini Expert Busts 5 Common Influencer Marketing Myths

Influencer marketing has emerged as a powerful method for building brand awareness, trust and overall reputation. And today,…

Features June 30
authenticity counterfeit resale

Will Counterfeit Product Concerns Doom The Resale Market?

While resale is clearly thriving, with the market expected to generate $51 billion in revenue by 2023, its…

Executive Viewpoints October 30
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank