Latest In: artificial intelligence

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The Dark Side of the Surveillance Economy and What Retailers Should Do About It

Businesses across the spectrum have benefited hugely from the rise of the “surveillance economy” — the business of…

Features April 10
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AI has the potential to transform retail as we know it.

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…

Features January 15
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Thanks to the power of artificial intelligence, Ikea has been able to improve forecast accuracy, employee productivity and customer experience in stores.

Ikea Improves Forecast Accuracy with AI-Powered Demand Sensing

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Over the past…

News January 2
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4 Ways AI Can Support Business Growth

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need…

Features September 7
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NRF has launched a new group to advocate for the retail industry on technology developments and regulation.

NRF Forms Digital Risk Group to Help ‘Shape the Public Debate on Technology Issues’

The National Retail Federation has launched a new Center for Digital Risk & Innovation, aimed at engagement and advocacy…

News August 2
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WSJ: Amazon Deploys AI to Detect Damaged Goods in Fulfillment Centers

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to…

News June 5
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Staples new Business is Human campaign highlights the limitations of AI.

Staples Joins the AI Conversation with New ‘Business is Human’ Campaign

Staples has launched a new marketing campaign with the theme of “Business is Human,” highlighting the company’s belief…

News May 19
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Google is doubling down on its generative AI initiatives.

Google Aims to ‘Supercharge’ Shopping with Generative AI-Enhanced Search

As the CEO of ChatGPT developer OpenAI prepares to testify before the U.S. Senate next week about potential…

Features May 11
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How retailers are using generative AI.

From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check…

Features March 16
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