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Episode 177

Differentiating Through Recommerce Experiences

Featuring: Emily Gittins, Co-founder and CEO, Archive

In an era where sustainability and environmental consciousness are at the forefront of consumer demands, the fashion industry is facing increasing pressure to reduce its environmental footprint. Fortunately, technology is stepping in as a powerful ally in this quest for change. From digital samples to recommerce platforms, innovative solutions are emerging to revolutionize the way fashion operates.

In this episode of Retail Remix, our host Alicia Esposito chats with Emily Gittins, Co-founder and CEO at the customized resale tech company Archive. The pair explore the role of technology in reducing fashion’s environmental impact and highlight some exciting advancements in the recommerce industry. Listen to learn about:

  • The current state of sustainability in the fashion industry;
  • The different models of recommerce companies can leverage;
  • How to build an engaging customer experience through such programs; and
  • Best practices for measuring the impact of recommerce efforts with new KPIs.

RELATED LINKS 

  • Learn more about Emily here!
  • Learn more about Archive.
  • Get the details on Second Hand September. 
  • Read more about sustainability trends on Retail TouchPoints.

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 177

Differentiating Through Recommerce Experiences

Featuring: Emily Gittins, Co-founder and CEO, Archive

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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