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Ebay is hosting a series of community resale events including a 48-hour drop event and new fashion edit from NYC tastemakers.

Ebay Hosts ‘Community Resale’ Events: 48-Hour Livestream Bonanza & Fashion Edit Curated by NYC Tastemakers

After more than three decades of marketplace dominance, Ebay finds itself at the center of a growing enthusiasm for resale, and it’s not letting the moment pass it by. For…

News March 26

As Theft and Customer Incivility Rise, Bodycam Adoption in Retail will Climb this Year

A YouGov poll of American adults from mid-2025 revealed a notable shift in sentiment around body-worn cameras. Once considered the domain of law enforcement, bodycams are now increasingly visible across…

Executive Viewpoints March 26
FedEx has launched a same-day delivery service and will begin accepting Amazon returns at FedEx Office locations.

FedEx to Begin Accepting Amazon Returns, Launches Same-Day Delivery Service

All’s fair in love, war and last-mile logistics. FedEx has launched SameDay Local in collaboration with last-mile orchestration platform OneRail to offer two-hour and end-of-day delivery services. The move can…

News March 25
Express and Bebe are teaming up for a Y2K inspired capsule.

Express, Bebe Team up to Capture Enthusiasm for Y2K Culture

Y2K icons Express and Bebe have launched a capsule collection that reimagines signature 2000s silhouettes just in time for spring party season. The collaboration came about through Express CEO Greg Scott,…

News March 25

Live from Shoptalk: How Hot Topic and Camp Turn Nostalgia into Current-Day Growth

There’s often a temptation to minimize nostalgia as an easy-to-manufacture emotion of simply pining for the “good old days.” But for retailers and brands, nostalgia-themed campaigns and products — when…

Features March 25

Retention is About Pathways, Not Perks

I want the executives and managers around me to think for themselves. Without deliberate leadership development and fresh thinking from leaders at every level, we fall back on yesterday’s solutions.…

Executive Viewpoints March 25
Shopify is touting its ability to play well with all the major AI platforms, and even help non-Shopify merchants do the same.

AI Shopping Update: OpenAI Focuses on Discovery, Meta Launches Checkout & Shopify Offers Catalog Integration for Any Brand

The AI Shopping wars continue to advance at lightning speed with OpenAI, Shopify and Meta announcing new capabilities this week, following fast on the heels of similar updates from Google…

News March 24
Uniqlo is bringing back its UNtrash It clothing recycling program this Earth Month.

Uniqlo Brings Back ‘UNtrash It’ Apparel Recycling Program for Earth Month

This Earth Month, Uniqlo is bringing back its “UNtrash It” initiative to keep unwanted clothing out of landfills. Last year’s UNtrash It program, which only covered the NYC area, collected…

News March 24
Gap is launching checkout on Google Gemini and new agentic fit guidance.

Gap Dives into AI Commerce with Checkout on Google Gemini and New Fit Guidance Tech

Gap Inc. brands, including Old Navy, Gap, Banana Republic and Athleta, will soon be shoppable via Google Gemini through adoption of Google’s Universal Commerce Protocol (UCP). The company also announced that it…

News March 24
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