Retail TouchPoints

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The Hidden Cost of ‘Nearly Usable’ Data in Retail

I have spent 25 years digitizing the physical world, from barcodes and RFID to automation systems, helping enterprise customers turn physical operations into data they could manage. Every generation of…

Executive Viewpoints May 28

How Retailers and Brands are Winning on Reddit

As shoppers increasingly favor candid community advice over polished ads, retailers are using authentic engagement and new commerce tools to turn trusted conversations into measurable sales, says Anna Haffner, Reddit’s…

Features May 28

Dick’s Sporting Goods Reports Q1 Growth, Details Foot Locker ‘Fast Break’ Progress

Foot Locker reported positive comp sales for the first time since Q4 of 2024. Dick’s execs explained how they’re taking a low-capital approach to transforming the company as it builds…

News May 27

Lululemon Settles Feud with Founder and Critic Chip Wilson

Dennis J. “Chip” Wilson has reached an agreement with Lululemon Athletica; the athleisure retailer will name two candidates recommended by Wilson to its board of directors.

News May 27

Why Retail’s AI Fraud Problem Starts at the Identity Layer

Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of retailers experienced AI-enabled fraud in the past year. Meanwhile, global ecommerce fraud…

Executive Viewpoints May 27

Trader Joe’s Plans Nine Store Openings in Coming Months

Continuing a steady drumbeat of store openings in 2026, Trader Joe’s has added nine stores in eight states to its “opening soon” list. The California-based supermarket, which operates in a…

News May 26

Register Now for June Webinar: Will AI Replace the Store Associate?

Sam Kliger, CEO of KWI, draws on four decades in retail technology to take this question head-on.

News May 26

Kroger SVP Valerie Jabbar Retires — Third Top Exec to Depart this Year

The departures follow the appointment of Greg Foran to CEO of Kroger in February. Foran previously led Walmart U.S.

News May 26

From Alexa to ChatGPT: The AI Shopping Race is Rewriting Retail Media

In the last few weeks, Amazon embedded an AI shopping assistant into its search bar, OpenAI launched product feed ads inside ChatGPT, and the largest AI platforms in the world…

Executive Viewpoints May 26
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