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Independent Grocers Face an AI Reckoning on Customer Ownership, Retail Media and the Future of the Shopping List
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Is Your Contact Center Driving Your Omnichannel Strategy?
By John Cray, Enghouse Interactive Many retailers recognize that satisfying the demands of today’s highly connected consumers requires a strong commitment to the omnichannel — enabling customers to interact with…
Executive Viewpoints October 13
La Cage Aux Sports Increases Table Income By 10% With Motorola
Consumers said they planned to spend 9.1% less per restaurant meal in 2014, according to a survey from consulting firm AlixPartners. However, if customers have a positive and memorable dining…
Features October 13
Halloween Express Improves Inventory Efficiency During Peak Selling Times
Seasonal businesses face the challenge of managing inventory in light of ebbs and flows in demand. With more than 200 stores and an e-Commerce site, Halloween Express sees majority of…
Features October 10Challenges For The Modern-Day CMO
By Alan Cohen, Giant Spoon Marketing has changed so much in the last few years. For those who think we are not really that different from the “Mad Men” days,…
Executive Viewpoints October 10Millennials Are Mobile And Visual
Millennials have been characterized as the “me, me, me generation,” but I would argue that it’s actually quite the contrary. With mobile devices in hand, Millennials are accessing a wealth of…
Executive Viewpoints October 9
Gap CEO Steps Down
Glenn Murphy has announced that he will retire from his position as CEO of Gap Inc. effective February 1, 2015. The retailer’s board of directors unanimously agreed to appoint Art…
News October 9
Caterpillar Vapes Taps Zing To Integrate In-Store POS And The E-Commerce Site
As a brand expands, its IT infrastructure can become more complex. However, in today’s omnichannel world, it is imperative that retailers of all sizes have a comprehensive view of sales…
Features October 9National Retail Federation Forecasts Holiday Sales To Increase 4.1%
The National Retail Federation (NRF) expects sales in November and December to increase 4.1% to $616.9 billion. The forecast is a full percentage point higher than the 3.1% increase experienced…
News October 8Target Pilots Curbside Pickup In 10 Locations
Retail powerhouse Target is testing curbside pickup at 10 stores throughout the San Francisco Bay Area. The new fulfillment option is available through a partnership with Curbside, which provides a…
News October 8
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