Retail TouchPoints

Shopping Centers Draw Wealthier Crowds

Malls and shopping centers are more likely to draw shoppers that are wealthier than the residents who live closest to the establishments, according to a study from StreetLight Data. The…

Did you ever find the process of ordering and delivering flowers to be a bit static and boring? I, personally, have never been someone adamant about receiving flowers. If anything,…

Top 5 Mistakes Brick-And-Mortar Retailers Make That Hurt Their Business

By now, most retailers know that an increasing number of shoppers are buying online. Does this mean that offline businesses should be afraid? Of course not. There are places where…

Leading Retailers Ramp Up Holiday Hiring: Will They Keep Up The Pace?

Retailers are expecting holiday sales to reach new heights this year and, in turn, have been adding more employees to their seasonal workforce.  Several projections from industry experts and analysts…

Think Festive Web Sites Will Attract Shoppers This Holiday Season? Think Again

During the holiday season, it can be tempting to create flashy designs and creative displays to attract shoppers away from competing sites and onto your page. But in reality, overly…

Holiday Data Healthcheck

By Dr. Werner Hopf, CEO, Dolphin Enterprise Solutions Corp. Believe it or not, the holiday shopping season is upon us all. For retailers – both brick and mortar and online-only…

Merkle Acquires 500friends

Merkle, a CRM solution provider, has acquired omnichannel loyalty company 500friends for an undisclosed sum. This is the first acquisition Merkle has made in the loyalty space, and will help…

WGSN Provides Trend Forecasting To Fashion Retailers

To keep up with competitors and the needs of target consumers, fashion retailers need to stay up-to-speed with the latest trends. WGSN Group launched the new WGSN platform, combining the…

Hudson’s Bay Co. To Expand iBeacons To All Department Stores

The HBC Department Store Group will expand its iBeacon program to 50 Lord & Taylor stores in the U.S. and 90 Hudson’s Bay locations in Canada by the end of…