Retail TouchPoints
Independent Grocers Face an AI Reckoning on Customer Ownership, Retail Media and the Future of the Shopping List
Top Stories
Latest Posts
Key Considerations To Build A Scalable Retail Network Infrastructure
Networks are the lifeblood of the modern retail operation; as such, they must be scalable, resilient, secure and robust. A well-built and managed network keeps store applications running, and delivers…
Executive Viewpoints December 1Predictive Modeling Brings Holiday Cheer To Retailers
Black Friday — the Super Bowl of the retail industry — has come and gone, but holiday shopping is just getting started. November and December combined are two crucial and…
Executive Viewpoints December 1Heckler Design And POS Portal Partner To Accelerate Mobile POS Adoption
Retailers across categories are embracing mobile POS (mPOS) to improve the in-store customer experience. While some businesses rely on mobile devices to decrease speed checkout times, others are taking an…
News December 1This Holiday Season, Engage And Win With Your “New CMO”
By Donna Pahel, EPiServer Today’s connected customers are always on, especially social media, and are not afraid to let their opinions be heard. Consumers are faced with virtually an infinite…
Executive Viewpoints December 1Threadflip Re-Launches Site, App To Streamline Consignment Experience
Approximately four months after securing $13 million in Series B funding to ramp up its Concierge Full Service business model, Threadflip has unveiled a new shopping portal designed to improve…
Features December 1Customers In Control: The New Gatekeepers Of The Online Shopping Experience
By Doug Heise, CoreMedia As customers take greater control over how, when and where they buy, they’re displacing brands and retail stores as the gatekeepers of the shopping experience.…
Executive Viewpoints December 1How SMBs Are Dealing With Anchor Store Exits This Holiday Season
By Jeff Edelman, McGladrey LLP With large anchor retail stores such as Sears and JCPenney exiting larger malls, what does this mean for small to mid-size retailers for the…
Executive Viewpoints November 28Feel Thankful For Great Holiday Content!
Happy Thanksgiving, everyone! This year, we’re incredibly thankful that you’ve turned to the Retail TouchPoints Tumblr, web site and newsletter as a go-to source for the latest industry trends and…
Executive Viewpoints November 27Consumers Get In The Holiday Spirit By Sharing Their #WorstGifts
Did you know that consumers returned one third of their online holiday purchases in 2013? That’s what The Wall Street Journal found. This forces shoppers to venture back to the…
Executive Viewpoints November 27


















